Terms of Service

1. Agreement to Terms

By creating an account or using stagd.app, you agree to be bound by these Terms of Service and our Privacy Policy. These terms form a binding agreement between you and STAG'D ("we", "us"). If you do not agree, do not use the platform.

2. Who May Use STAG'D

You must be at least 16 years old to create an account. By registering, you confirm that the information you provide is accurate, that you are at least 16, and that you are legally permitted to enter into this agreement.

Accounts are personal and non-transferable. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

3. Account Types

Creative: For independent artists, musicians, photographers, illustrators, filmmakers, and other creators. Creatives receive a public portfolio page at stagd.app/[username], a commission inbox, and the ability to list ticketed events.

Patron: For people who discover, hire creatives, and attend events. Patron accounts do not have public portfolio pages.

You choose Creative or Patron at registration. Patron users can become a Creative at any time from their profile. This is a one-time change and cannot be reversed to Patron afterwards.

4. Content You Post

You retain ownership of all content you upload to STAG'D: portfolio images, project descriptions, event listings, commission briefs, and messages.

By posting content on STAG'D, you grant us a non-exclusive, worldwide, royalty-free licence to display, distribute, and promote that content within the platform and in STAG'D's own marketing materials (social media, press, and promotional use). We will not alter your work or attribute it to anyone other than you.

You are solely responsible for ensuring your content:

• Does not infringe the intellectual property rights of any third party
• Does not contain unlawful, defamatory, or obscene material
• Does not misrepresent your identity, credentials, or the nature of your work

We reserve the right to remove content that violates these terms at our discretion, without prior notice.

5. Commissions

STAG'D provides the tools for Creatives and clients to find each other, negotiate, and document agreements. Any commission, project, or payment arrangement is a direct agreement between the two parties involved. STAG'D is not a party to those transactions and is not liable for disputes, non-delivery, or payment failures arising from them.

Commission payments in V1 are made off-platform. The payment confirmation layer inside STAG'D (mark as paid, confirm receipt) is a record-keeping tool only. It is not a payment processor, escrow, or guarantee of any kind.

In-app escrow is planned for a future version and will be communicated clearly when available.

6. Event Ticketing

STAG'D processes ticket payments on behalf of event organisers through our integrated payment gateway. When you purchase a ticket:

• Your payment is collected by STAG'D and held until the payout schedule defined in the Event Organiser Agreement is triggered
• A QR-coded ticket is issued to you immediately upon payment confirmation
• Each ticket admits the number of people it was purchased for. A ticket bought for a group is a single shared QR code that door staff scan to admit your party. It remains valid until all of its admissions have been used, after which it cannot be reused

Refunds: If an event is cancelled by the organiser before doors open, you will be refunded the price of your ticket, returned to your original payment method. Bank charges, payment-gateway fees, and other third-party transaction charges are non-refundable, as they are levied by the payment provider and not retained by STAG'D. Refund processing times are subject to your payment provider.

Once an event's doors have opened and scanning has commenced, the event is considered to have taken place. Refunds are not available after this point except at the organiser's discretion.

STAG'D is not responsible for the quality, safety, or delivery of any event. Our responsibility is limited to the ticketing and payment infrastructure.

For full details, see our Refund Policy, Cancellation Policy, and Shipping & Delivery Policy. Tickets are digital and delivered instantly. STAG'D does not ship physical goods.

7. Prohibited Conduct

You agree not to:

• Impersonate any person or entity, or misrepresent your identity, credentials, or affiliation
• Upload content that is defamatory, obscene, or infringes third-party intellectual property rights
• Use the platform to spam, harass, threaten, or abuse other users
• Attempt to reverse-engineer, scrape, or extract data from the platform in bulk
• Use automated tools or bots to create accounts or interact with the platform
• Resell, transfer, or fraudulently duplicate tickets issued through the platform
• List events with intent to defraud buyers
• Use the platform for any purpose that is unlawful under Pakistani law

Violations may result in immediate account suspension or termination without notice.

8. Intellectual Property

The STAG'D name, logo, visual identity, platform design, code, and copy are the property of STAG'D. You may not reproduce, copy, or use them without prior written permission.

User-generated content remains the property of the user who created it, subject to the licence granted in Section 4.

9. Termination

You may delete your account at any time from your profile settings. Upon deletion, your public profile is removed within 30 days as described in our Privacy Policy. Active commission threads and ticketing records are retained as described in the Privacy Policy.

We may suspend or terminate accounts that violate these terms. Serious violations, including fraud, harassment, or repeated intellectual property infringement, may result in immediate termination without notice. We will provide notice where reasonably possible for less serious violations.

10. Disclaimers

STAG'D is provided "as is" without warranties of any kind, express or implied. We do not guarantee:

• Uninterrupted or error-free access to the platform
• The accuracy, completeness, or quality of user-generated content
• The outcome of any transaction, commission, or event between users

Use of the platform is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law, STAG'D is not liable for any indirect, incidental, consequential, or reputational damages arising from your use of, or inability to use, the platform, including losses arising from disputes between users, event cancellations, or payment failures.

Our total liability to you for any claim arising from these terms or your use of the platform shall not exceed the amount you paid to STAG'D in the 12 months preceding the claim.

12. Governing Law

These terms are governed by the laws of Pakistan. Any disputes that cannot be resolved directly shall be subject to the jurisdiction of the courts of Karachi, Pakistan.

13. Changes to These Terms

We may update these terms as the platform evolves. Material changes will be communicated by email or through an in-app notice before they take effect. Continued use of the platform after that point constitutes acceptance of the revised terms.

The version date at the top of this page always reflects when the terms were last updated.

14. Contact

STAG'D
SB-16, Block 11, Scheme 36, Gulistan-e-Johar
Karachi, Pakistan
info@stagd.app
+92 349 2596252